Privacy Policy

Effective Date: October 7th, 2026

Thank you for visiting llamawaterco.com (the "Website"). Your privacy is important to us. This Privacy Policy (the "Policy") describes the types of information Luguensi Pressure Washing (the "Company", "us", "we", or "our") may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the "Services"). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

Please review this Policy carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

1. Changes to Our Privacy Policy

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

2. Information We Collect

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.

A. Information and Content That You Give Us

We collect personal information that you knowingly choose to disclose. This may include:

Personal Information (or Data). Personal information, such as your name, address, email address, phone number, username, password, and any other information you directly provide us on or through the Services. This includes information you provide when you register or create an account, complete a questionnaire or a contest entry form, or make a request for customer service.

Correspondences. Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email, and records of your phone number, phone calls with us, and voice messages, if you choose to correspond with us via phone.

User Content. Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users of the Services or third parties (collectively, "User Content"). Your User Content is posted and transmitted to others at your own risk. The Company cannot control the actions of other users of the Services with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

Transaction Information. Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.

Search Queries. Your search queries on the Website.

Medical, visual or auditory information.

B. Information We Collect Automatically

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:

Activity Information. Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; and other information about your use of and actions on the Services.

Equipment Information. Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.

Location Information. Information about the location of your device, including GPS location, for purposes of enhancing or facilitating the Services. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.

The gathering of this information may be used for maintaining the quality of the Services we provide, as well as providing overall general statistics related to the use of the Services. The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience on the Services.

Web Beacons. Web beacons (also known as "clear gifs", "pixel tags", "web bugs", and "single-pixel gifs") are small files that are embedded in webpages, applications, and emails. Web beacons allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and compile other related website statistics.

JavaScripts. JavaScripts are code snippets embedded in websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

Entity Tags. Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or "cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

HTML5 Local Storage. HTML5 local storage allows data from websites to be stored or "cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.

Resettable Device Identifiers. Resettable device identifiers (also known as "advertising identifiers") are similar to cookies and are found on many mobile devices and tablets (e.g., the "Identifier for Advertisers" or "IDFA" on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.

This Policy does not cover the use of tracking technologies by third parties. The Services may contain links, content, advertising, or references to other websites by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites. Please be aware that we do not control these third parties' tracking technologies or when and how they may be used. Therefore, the Company does not claim nor accept responsibility for any privacy policies, practices, or procedures of any third party. We encourage you to read the privacy statements and terms and conditions of linked or referenced websites you enter. If you have any questions about an ad or other targeted content, you should contact the responsible provider directly.

C. Demographic Information

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.

D. Information from Other Sources

We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. These sources may include online and offline data providers, from which we obtain demographic, interest-based, and online advertising related data; publicly-available sources such as open government databases or social networks; and service providers who provide us with information, or updates to that information, based on their relationship with you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations and special offers that are more likely to interest you.

3. How We Use Your Information

We may use the information we collect about you in a variety of ways, including: to provide the Services and its content to you; to respond to comments and questions, and provide customer service; to fulfill the purpose for which you provide such information; to communicate with you about your order, purchase, account, or subscription; to inform you about important changes to, or other news about, the Services; to operate, maintain, improve, personalize, and analyze the Services; to monitor and analyze trends, usage, and activities for marketing or advertising purposes; to detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us; to maintain appropriate records for internal administrative purposes; to allow you to participate in interactive features on the Services; to send promotional communications; to share information across the Company's products, services, and devices; to develop, test, troubleshoot, and improve new products, services, and features; in any other way we may describe when you provide the information; and for any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

4. How We Share Your Information

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances: with subsidiaries and affiliates for business purposes; when we work with service providers; when we become involved in a sale or transfer of the Company; when we are required by law; when we enforce our rights (to enforce or apply this Policy, our Terms of Use at llamawaterco.com/terms-of-use, and other agreements, including for billing and collection purposes); to help protect lawful interests; to fulfill the purpose for that information or with your consent; when we work with marketing service providers; when we work with business partners; and with third-party platforms and social media networks, if you have enabled features or functionality that link the Services to such a platform or network.

Information that you post on or through the public areas of the Services (e.g., in chat rooms, bulletin boards, and discussion groups) is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other forms of contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.

5. Detailed Information on the Personal Information We Collect

Personal Data is collected for the following purposes and using the following services:

Access to third-party accounts: This type of service allows the Website to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User. Facebook account access (Facebook, Inc.): This service allows the Website to connect with the User's account on the Facebook social network, provided by Facebook, Inc. Permissions asked: Business Management API; Chat; Mobile Messaging on behalf of Page; Page Messaging. Place of processing: United States.

Advertising: This type of service allows User Data to be utilized for advertising communication purposes. Google Ad Manager (Google LLC) and Facebook Lookalike Audience (Facebook, Inc.) are used for advertising and behavioral targeting. Users can opt out of Facebook's use of cookies for ads personalization by visiting Facebook's opt-out page. Place of processing: United States.

Analytics: Google Analytics (Google LLC), Google Ads conversion tracking (Google LLC), and Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.) are used to monitor and analyze web traffic and keep track of User behavior. Personal Data processed: Tracker and Usage Data. Place of processing: United States.

Connecting Data: Zapier (Zapier Inc.) is a workflow automation service that automates the movement of Data between third-party services. Place of processing: United States.

Contacting the User: By registering on the mailing list or for the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning the Website.

Handling payments: Stripe (Stripe Inc.) is used as a payment service. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States.

Managing contacts and sending messages: Mailgun (Mailgun Technologies, Inc.) is used for email address management and message sending. Twilio (Twilio Inc.) is used for phone numbers management and communication. Place of processing: United States.

Remarketing and behavioral targeting: Google Ads Remarketing (Google LLC), Facebook Custom Audience (Facebook, Inc.), and Facebook Remarketing (Facebook, Inc.) are used for remarketing and behavioral targeting. Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings. Users can opt out of Facebook's use of cookies by visiting Facebook's opt-out page. Place of processing: United States.

Spam and bot protection: Cloudflare Turnstile (Cloudflare, Inc.) is used to protect the Website and its forms against malicious automated activity by distinguishing human visitors from bots. To do this, Turnstile processes client-side signals such as IP address, TLS fingerprint, user-agent header, and the site key and its origin. Cloudflare cannot directly identify individuals from these signals, and they are used solely for bot detection rather than for profiling or targeting. For more information, please see the Cloudflare Turnstile Privacy Addendum. Place of processing: United States.

Tag Management: Google Tag Manager (Google LLC) is used as a tag management service. Personal Data processed: Usage Data. Place of processing: United States.

6. Your Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your information including: Cookies and Other Tracking Technologies (you may set your browser to reject cookies); Promotional Communications from the Company (you can opt out by following opt-out instructions in promotional emails or sending us an email stating your request); Disclosure of Your Information for Third-Party Advertising (you can opt out by modifying your user preferences or sending us an email); Targeted Advertising (you can opt out by modifying your user preferences or visiting www.AboutAds.info and www.networkadvertising.org); Location Information (you can adjust your device settings to disable location services); and Voice Transmissions (you can adjust your device settings to disable microphone and speech recognition services).

How We Respond to Do Not Track Signals. "Do Not Track" is a privacy preference you can set in most web browsers. When you turn on this preference, it sends a signal or message to the websites you visit indicating that you do not wish to be tracked. Please note that we currently do not respond to Do Not Track browser settings.

7. Accessing and Correcting Your Information

You may send us an email to request access to, correct, or remove any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page. We cannot delete your personal information except by also deleting your account.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services.

8. California Privacy Rights

The provisions contained in this section apply to all Users who are consumers residing in the state of California, United States of America, according to "The California Consumer Privacy Act of 2018" (CCPA). We have collected the following categories of personal information about you: identifiers, commercial information and internet information. We will not collect additional categories of personal information without notifying you.

You have the right to opt out of the sale of your personal information. This means that whenever you request us to stop selling your data, we will abide by your request. Such requests can be made freely, at any time, without submitting any verifiable request, simply by contacting us using the contact details provided in this document.

California Civil Code Section 1798.83 (also known as the "Shine the Light" law) permits consumers who are California residents to request and obtain from us once a year, free of charge, information about the categories of personal information, if any, that we disclosed in the preceding calendar year to third parties for those third parties' direct marketing purposes. If you are a California resident and would like to make such a request, contact us as provided in the "Contact Us" section below.

9. How We Protect Your Information

We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. All information you provide to us is stored on secure servers behind firewalls. When you transmit highly sensitive information (such as a credit card number) through the Services, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services.

10. Terms of Use

If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Arizona.

11. Cookie Policy

Website uses Trackers. To learn more, the User may consult the Cookie Policy.

12. Contact Us

We welcome your questions, comments, and concerns about privacy. You can contact us at:

Luguensi Pressure Washing
738 S Perry Ln, Tempe, AZ 85288
(480) 613-4844